Our showroom is located at 18 Rosedale Dr. Unit D Dartmouth, NS B3A 1L8
Phone: (902)-456-9288
Email: Cleanslateauctions@outlook.com
FAQ
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How do I bid?
If you are on our website, you are almost there! Please click on "ENTER AUCTION HERE" from the Home Page to be taken to the current active auction. Scroll down a little and click on the catalog (on the right). Now you can view the lots in this auction.
HiBid Bidder? Use your existing HiBid login information to register
New Bidder? Sign up and bid with us weekly!
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How do I pay?
Your winning items are charged to the credit card you registered with.
I moved or changed credit cards - now what? Simply go to your HiBid user account profile and update the information within the secure site.
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When does the auction close?
On Sunday** evenings, we close our auctions. The auctions run just like a live auction except virtually - so items close one at a time. There is a timer on all lots - you can use this to confirm the times as well.
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When can I pickup my auction wins?
All auction items are due for pickup the week following the auction close - we would love to hold your items longer but we simply don't have the space (thanks for understanding!).
We are open Monday - Friday 9-5 and Saturday 10- 2
Appointments are preferred for less wait times for you.
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What happens if the item I win is broken?
While we make the effort to check items over human error can occur. Don't worry - we do offer a return policy! You have 14 days after the auction end date to advise us of the defect. Sorry we do not offer exceptions to this 14 days so please pickup on time and check your items over. While we make our best effort to note any defects we can miss things. Please email us and let us know what's wrong and return for us to process your refund. Returns are processed within 5 business days once returned to the original method of payment.
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Can I view the items in the auction?
Sadly, no, since all auction items are located in our warehouse and are boxed up. Check out our storefront though! All items in our storefront are priced for sale.
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Can I delete my bid?
Unfortunately no. Once a bid has been placed your are committed to that bid until you are outbid from another bidder.
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What's the final cost?
All items are subject to a 15% Buyers Premium and 15% Tax - so every $1 end cost is $1.32
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Can you ship ?
Absolutely! We ship across Canada. We compare rates to find you the most affordable deal. Need delivery in HRM? No problem we have local couriers we use as well.
Unfortunately, we do not ship to US customers at this time.